SHIPPING POLICY:

We strive to deliver items purchased from hilfigerchem.com in excellent condition and within the shortest time possible ranging from 1-7 working days. And we shall take care that the product shall be delivered in 4-15 days.

 

Exchange AND RETURN:

We hope you never have to return a HILFIGER CHEM product, but sometimes the unexpected happens.

Our exchange and return policy are very simple.

If the product has a manufacturing defect,packing defect if a different product was sent to the one you purchased, or if you regret your purchase, you must contact us within 10 days of the date of receipt of delivery. To do so, use the contact form on the website itself or send an email to hilfigerchem@gmail.com or drop us a WhatsApp message at 9032844880 with your order id .

Then our team will send instructions for collecting the product and replacing or refunding the amount paid.

We do not exchange products that have been used or care instructions that haven’t been followed.

 

EXCHANGE RESTRICTION:

In the case of exchange for size, we only exchange products that have not been used. This condition is intended to guarantee customers that they will never receive a hilfiger chem product used by someone else.

REFUND

The Refund shall be made to the original source of payment of the customer.

For example, if a customer purchase using debit card, the refund will be reverted to same debit card.

A 100% refund for a damaged order will be given including the courier charges if collected.

If a customer changes the thought and need a refund shall be made only if the product is returned with original and with no damage of packing material, invoice by deducting the two-way courier charges and request should be raised with in 7 days of receipt of delivery.